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Reservation
For Reservations and any other enquiries call us at +848-6680-6680 Business Hours Office Mon – Fri: 09:00 – 16:30 AEST Call/WhatsApp/Zalo: 24/7
Faq’s
PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS Hanoi Head Office Suite 302, The One Bulding, No.2 Chuong Duong Do Str, Hoan Kiem Dist, Hanoi Cty, Vietnam. Mobile Hotline/Operator+848-5758-7799 Email: Info@Genesisregalcruise.Com Halong Bay Waiting Louge No.19 Tuan Chau...
How we can do booking?
You can book drect with us at this webssite at item Reservation. Also you can book through OTAs, Travel Agent…
How we can contact?
You can contact with us: Operating/Hotline: + 848-5758-7799 Ms Linh (Linda). Reservation Direct: +843-6919-9195 Ms Thao (Tracy) OTAs Manage: + 849- 6997-7174 Ms Chi (Chee). Travel Agent Manage: +849-4104-6556 Ms Huyen (Helen)/ +848-5303-5656 Ms Yen (Jenny).
We can book other services with genesis ?
Yes, you can book with us limosine bus from Hanoi to Halong Bay and drop off, airpost transfers Hanoi (Noi Bai Airport), Quang Ninh ( Van Don Airport), Hai Phong (Cat Bi Airporrt), ect.
Do genesis have transfers services?
Yes, Genesis Cruises have Transfers Service from your hotel in Hanoi and drop off to your hotel in Hanoi.
With transfer by own, what time do we need to be at pier?
If you wish to go to our cruise location on your own please be ready at our cruise location at Halong Bay Waiting Louge, No.19 Tuan Chau Marina, Halong City, Quang Ninh Provin, Vietnam, Mobile Hotline/Reception +848-6690-6690, before 11.30 AM Any late arrival will be considered...
Do we have wifi on shuttle bus?
Yes, on the way, you could easily to use in internet with our wireless system on bus.
Do we have wifi on board and can we use them?
Yes, Genesis Cruises have WiFi connection on board but have limited internet connectivity throughout the itinerary due to the area and the karst limestone and mountains blocking the signal from the satellites.