You should bring with you ONLY the necessary belongings as there is not much space on the shuttle bus.  Because we will drop you at the same hotel after Halong Bay trip.

All the boats are equipped with life vest in public area, life rafts… All guests are briefed and given safety procedures with clear instruction All the boats are maintained every six months and daily technical supervision. Our staffs are well trained to deal with emergency and...

Unfortunately, we do not allow any kind of animals on the boat.

Wear whatever is comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers.

Most of the year you will need to bring your swimwear if you like swimming and other water activities. Sunscreen and mosquito repellant are a must and a hat or cap for protection from the sun. If you suffer from any medical condition or require prescription drugs, don’t forget...

If you are pregnant we recommend you have a thorough check up with your doctor before you leave your own country. Unfortunately if you are more than 37 weeks pregnant at the beginning of your cruise we cannot accept your booking. Please tell us when you book how many weeks...

All general inquiries must be made directly to: Address: Suite 302, The One Building, No.2 Chuong Duong Do Str, Hoan Kiem Dist, Hanoi. Hotline: +848-5758-7799 E-mail: info@genesisregalcruise.com Website: www. genesisregalcruise.com Travel Agents make any booking and reservations...

The payment will be based on the reservation sheet of the company and receipts issued by Genesis Cruise must process confirmation of the company. Travel Agents are obliged to pay on time and in full to Genesis Cruise according to the payment regulations of Genesis Cruise...

For loss of and/or damage to property: Genesis Cruises shall not be liable for any loss of or damage to money, jewelry, precious stones, securities, financial instruments, tickets, or other valuables unless they have been delivered to Genesis Cruises and a receipt issued....