Premier Cruise Group founded in June 2017 by leading experts in Hanoi and Ha Long Bay tourism industry. The founders are the highly experienced individuals with over 20 years of experiences in the hospitality industry, who also hold the top positions in the Hanoi Old Quarter Tourism Association & Cruise in Ha Long Bay.

Premier Cruise Group, which has made significant investments, starting with the most luxurious 1-day Gulf tour cruise project on the market. The government then awarded the cooperation a deal for ten overnight cruise ships, of which Genesis Regal Cruise is one. Currently, the company is continuing to construct further cruise in accordance with the original plan. Every year, a new cruise goes in to operation, which implies that there will always be new products with significant improvement.

The Genesis Regal Cruise, recently built-in 2019, is a combination of the traditional quintessence of the Vietnamese Royal family and the neoclassical style of France (Indochina/Indochina). The cruise has a high aesthetic, is associated with many traditional cultures of Vietnam, and blends with European luxury and modernity to create a delicate, elegant, and profound beauty. Designed with a steel shell, wooden interior, natural stone… with many trees, luxurious and modern imported amenities, Genesis Regal is like a floating resort in the midst of a World Natural Wonder.

As a large-sized cruise with the most outstanding features in Ha Long Bay and Lan Ha Bay, the cruise is designed with 20 spacious rooms, room sizes from 35 to 60m2 depending on the class. All rooms have a private balcony with full sea view, the only yacht with all beds facing the sea, 2 standing, and lying bathtubs, hot and cold water, free wifi and television, 2-way air-conditioning… There is 01 indoor restaurant and 01 outdoor restaurant, 01 indoor bar, 01 outdoor bar, swimming pool, Jacuzzi, the largest sundeck in the Bay with about 800m2…

With the orientation of diversifying products to best serve different types of tourists. Therefore, the group has designed completely different ship models:

Classic luxury cruise in Vietnam.

Modern luxury international yacht.

Rooms on cruise ships have mandatory standards such as:

Large and diverse rooms.

Full ocean view.

Private balcony.

2 standing and lying bathtubs.

2-way air conditioning with individual control.

Hot water.

International television.

Dishes

Set menu and buffet meals are alternated.

Asian + European dishes are changed to avoid duplication.

The supply source ensures food safety and hygiene.

Food comes out one dish at a time.

Groups of guests will eat separately at each table.

Activities

The itinerary is designed uniquely and differently to be able to explore more pristine areas with fewer people.

Service and customer care:

Served 24/24.

Always listen and handle all customer requests.

Be dedicated and ensure 100% customer satisfaction

With the goal to develop Vietnam’s tourism business in general, and the cruise industry in particular, and ensuring that passengers are always pleased at the highest level possible. Our desire is to be one of Vietnam’s major cruise organisations, with the greatest service in the country (5 stars or more) at a reasonable price corresponding to the value that tourists spend.  This not only provides the best experience for customers, but also creates numerous careers for fresh graduates, locals, and adds professionalism to Vietnam’s tourism business.

With a lot of efforts, we have achieved a lot of success and have been recognized and awarded by customers as well as organizations such as:

Tripadvisor.com Awards – Traveler’s Choice 2023.

Booking.com Awards – Traveler’s Review Awards 2023.

Agoda.com Awards – Guest Review Awards 2023.

Expedia.com Awards – Guest Review Awards 2023.

Viator.com Awards – Winner Experience Awards 2023.

With the desire to grow strongly but sustainably, we emphasize on luxurious products and perfect service. We are always committed and will strive every day to:

Sell the correct products introduced to customers.

Dedicated service from the heart 24/24.

Resolve all customer requests.

Customer support, including requests outside of the customer service.

Deduct a portion of profits into the environmental protection fund.

It takes the work of a lot personnel to organize the itinerary of a cruise excursion. They work day and night to deliver the best services to their consumers in order to make them most satisfied. All of the group’s personnel are well-trained and professional as a machine that performs simultaneously and smoothly and, which included:

Hanoi head office staff.

Tuan Chau (Halong Bay) waiting lounge reception.

Limousine driver for pick up.

Crew team.

Management department on the cruise.

Chef.

Waitress.

Bartender.

Housekeeper.

Tour guide.